Managed IT services in Monroe, NC

IT support for Monroe businesses

Manufacturers and distributors in Monroe have different IT problems than an office in Charlotte: shop-floor PCs that have to stay up, barcode and label systems, warehouse Wi-Fi that covers a steel building, and vendors who want remote access to your equipment. We handle all of that under one flat monthly plan, and we're close enough to be on-site the same day.

Why Monroe businesses work with us

• On-site support throughout Monroe, Wingate and Marshville
• Warehouse and shop-floor Wi-Fi design with UniFi, a brand we're an authorized reseller for
• Secure vendor remote access for production equipment
• Backup and recovery plans that account for ERP and line-of-business servers
• All-inclusive monthly fee: no labor, project or onboarding charges
• 24/7 U.S.-based help desk, every call answered live

Services available in Monroe

• Managed IT Services: Your whole IT department for one flat monthly fee. Monitoring, help desk, on-site support and projects, all included.
• Cybersecurity: 24/7 threat detection and response, email security, DNS filtering and employee training, built to stop AI-driven attacks.
• Backup & Business Continuity: Hourly backups to an on-site appliance and two geo-redundant data centers, with nightly automated restore tests.
• Cloud & Microsoft 365: Microsoft 365 licensing, migration, security hardening and day-to-day administration for your whole team.
• Business Phones (VoIP): Cloud phone systems with no PBX to maintain. Clear calls, mobile apps and one monthly bill.
• HIPAA Compliance: Verified HIPAA-compliant IT for medical, dental and veterinary practices.
• Hardware as a Service: Firewalls and Wi-Fi built into your monthly plan. No large upfront purchase, full warranty, replaced at end of life.
• AI Services: AI readiness assessments, governance and practical automation through our sister company Maintane.AI.
• Computer Repair: In-shop and on-site repair for homes and businesses in Indian Trail. Walk-ins welcome.