Managed IT services in Charlotte, NC

IT support for Charlotte businesses

Charlotte has no shortage of MSPs. What we offer that most don't is a truly all-inclusive flat rate (no labor, no project fees, no onboarding fee), a 1-hour response guarantee, HIPAA-verified compliance and a sister company, Maintane.AI, that helps you adopt AI safely. If you want a provider that treats you like a neighbor rather than an account number, give us a call.

Why Charlotte businesses work with us

• On-site support in south and east Charlotte, Ballantyne, SouthPark and Pineville
• All-inclusive pricing: no labor, project or onboarding fees
• HIPAA-verified IT for healthcare practices
• AI readiness and governance through Maintane.AI
• All-inclusive monthly fee: no labor, project or onboarding charges
• 24/7 U.S.-based help desk, every call answered live

Services available in Charlotte

• Managed IT Services: Your whole IT department for one flat monthly fee. Monitoring, help desk, on-site support and projects, all included.
• Cybersecurity: 24/7 threat detection and response, email security, DNS filtering and employee training, built to stop AI-driven attacks.
• Backup & Business Continuity: Hourly backups to an on-site appliance and two geo-redundant data centers, with nightly automated restore tests.
• Cloud & Microsoft 365: Microsoft 365 licensing, migration, security hardening and day-to-day administration for your whole team.
• Business Phones (VoIP): Cloud phone systems with no PBX to maintain. Clear calls, mobile apps and one monthly bill.
• HIPAA Compliance: Verified HIPAA-compliant IT for medical, dental and veterinary practices.
• Hardware as a Service: Firewalls and Wi-Fi built into your monthly plan. No large upfront purchase, full warranty, replaced at end of life.
• AI Services: AI readiness assessments, governance and practical automation through our sister company Maintane.AI.
• Computer Repair: In-shop and on-site repair for homes and businesses in Indian Trail. Walk-ins welcome.