Backup & Business Continuity
Backups you've actually seen restore
Most businesses find out their backup doesn't work on the day they need it. Ours are tested automatically every night, and we do a full restore test with you once a year.
How it works
- On-site appliance. A backup appliance in your office takes snapshots of your servers and critical PCs as often as every hour during business hours. If a server dies, we can run it virtually from the appliance in minutes while we fix the hardware.
- Two data centers. Every backup is replicated to geo-redundant data centers on the East and West Coast, so a fire, flood or hurricane at your office doesn't take your data with it.
- Nightly test restores. Every night the system boots your backups and takes a screenshot to prove they work. We get an alert if one fails.
- Annual full restore test. Once a year we restore your environment in-house and walk through it with you.
- Microsoft 365 backup. Microsoft doesn't back up your email, OneDrive, SharePoint or Teams for you. We do.
- Ransomware-proof. Backups are immutable, so an attacker who gets into your network can't delete them.
A plan, not just a product
Backups are half of business continuity. The other half is knowing what to do: who calls whom, what gets restored first, how your staff keep working while the office is down. We write that plan with you and keep it current. Our clients see 99.9% uptime.
Business continuity is included in every managed IT plan, and it's also available on its own for businesses with in-house IT.
Related services
Managed IT Services
Your whole IT department for one flat monthly fee. Monitoring, help desk, on-site support and projects, all included.
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Learn more →Cloud & Microsoft 365
Microsoft 365 licensing, migration, security hardening and day-to-day administration for your whole team.
Learn more →Business Phones (VoIP)
Cloud phone systems with no PBX to maintain. Clear calls, mobile apps and one monthly bill.
Learn more →HIPAA Compliance
Verified HIPAA-compliant IT for medical, dental and veterinary practices.
Learn more →Hardware as a Service
Firewalls and Wi-Fi built into your monthly plan. No large upfront purchase, full warranty, replaced at end of life.
Learn more →AI Services
AI readiness assessments, governance and practical automation through our sister company Maintane.AI.
Learn more →Computer Repair
In-shop and on-site repair for homes and businesses in Indian Trail. Walk-ins welcome.
Learn more →Ready to stop worrying about IT?
Book a free, no-obligation IT evaluation. We'll look at your network, your backups and your security and tell you plainly what's working and what isn't.