Managed IT services in Matthews, NC

IT support for Matthews businesses

We work with medical and dental practices near Novant Matthews, professional offices along Independence Boulevard and the small businesses in downtown Matthews. Many of them came to us after getting surprise project invoices from a previous provider. With us, upgrades, office moves and new equipment installs are included in your monthly fee.

Why Matthews businesses work with us

• Same-day on-site support in Matthews, Weddington and Stallings
• HIPAA-compliant IT for the medical corridor around Novant Health Matthews
• No project fees for office moves or buildouts
• Local shop for repairs and hardware, minutes away on Old Monroe Road
• All-inclusive monthly fee: no labor, project or onboarding charges
• 24/7 U.S.-based help desk, every call answered live

Services available in Matthews

• Managed IT Services: Your whole IT department for one flat monthly fee. Monitoring, help desk, on-site support and projects, all included.
• Cybersecurity: 24/7 threat detection and response, email security, DNS filtering and employee training, built to stop AI-driven attacks.
• Backup & Business Continuity: Hourly backups to an on-site appliance and two geo-redundant data centers, with nightly automated restore tests.
• Cloud & Microsoft 365: Microsoft 365 licensing, migration, security hardening and day-to-day administration for your whole team.
• Business Phones (VoIP): Cloud phone systems with no PBX to maintain. Clear calls, mobile apps and one monthly bill.
• HIPAA Compliance: Verified HIPAA-compliant IT for medical, dental and veterinary practices.
• Hardware as a Service: Firewalls and Wi-Fi built into your monthly plan. No large upfront purchase, full warranty, replaced at end of life.
• AI Services: AI readiness assessments, governance and practical automation through our sister company Maintane.AI.
• Computer Repair: In-shop and on-site repair for homes and businesses in Indian Trail. Walk-ins welcome.